What our clients say...
"Jim did an outstanding
job adjusting to the group's needs and issues. Listened well to group."
"Best communication I
"Good objective views,
always keeping goals in positive way, but had a tough job to do with this
"Best partnering seminar
I have attended, and I have attended dozens. Discussed theories and solved
"I was impressed by
Jim's ability to work with one group distracted."
"It was very practical
"Asked the right
questions, and dealt with them by using real world experiences and
observations. Very helpful."
"Jim pointed out how
everything each person does has impacts on others, and he demonstrated how
communication and coordination can be improved."
"Jim kept us on track
"He put problems on the
table, and demonstrated the other side of the story."
"Jim is very easy to
listen to, and gets his points across."
"Kept discussion moving,
completed the session agenda ahead of schedule."
"Allowed all thoughts to
be discussed, kept us moving, kept us on target."
cooperation among all the participants on a very complex project."
"There was no dancing,
but love was in the air. In an unusual gesture of cooperation, the utility
pledged to do its work in parallel with our work, instead of sequentially, as is
their policy. This is pivotal to our success on this project."
"Helped us discover that
all the easements were not in place for key project disposal sites."
"Gave us a less threatening
forum from which to problem solve some extremely sensitive and difficult
"Thank you for leading us in a very productive partnering session.
It was the most successful of the 3 partnering sessions I have participated in."
McCourt Construction Company
I believe people left with
an open mind and a positive attitude towards the Cl 7AA project. Lines of
communication, an understanding of potential concerns and possibilities for
solutions to unforeseen pitfalls were addressed. I think everyone felt more
comfortable with the challenges of this complex project as the meeting
I took forward to working
with you again.
Ginger McCourt, Vice President
New York City Transit Authority
You helped us in conducting
partnering sessions for the Frequency converter project. So let me go on record
to thank you for your help.
I am happy to report that we met our goal of retiring the use of 25HZ power from Con-Edison in the last millennium itself. In fact we were
able to do it a few weeks ahead of schedule. By doing that the NYCTA was able to
avoid a penalty of $13 million per year. The frequency converters are working
fine. But we do experience occasional problems that are being addressed by the
manufacturer. I want to thank you for your help in accomplishing the goal. The
spirit of partnering that you instilled in the team was definitely instrumental
in accomplishing the goal. The money that spent on it was really worthwhile. We
have made it a requirement to have all projects in
our group to have partnering sessions as mandatory. I am sure we will meet again
in some sessions soon.
Design Mgr, Capital Program
"Jim's performance was
exceedingly effective. He found the common ground that had eluded the parties
up to that point, and achieved a fair settlement of a very difficult and
contentious conflict." Louis Pepe, Esq.
"I have no hesitation in
recommending that people in need of mediation services strongly consider using
Mr. Keil's talents." Attorney Barbara Krause
"I consider Jim Keil to
be one of the most forthright and supportive proponents of Quality in State
Government. He demonstrated real leadership in his support of process
improvements through employee involvement." Former Commissioner,
Department of Administrative and Financial Services, State of Maine, H. Sawin Millett, Jr.
Public Policy Development
"On behalf of the Maine
Board of Pesticides Control, I would like to thank you for your efforts in
facilitating the work of the Pesticide Indoor Use Advisory Committee. Your
ability to keep the group focused and on track was critical in achieving the
Board's mandate in this effort, namely ot develop recommendations for guidelines
and/or standards for applications of pesticide products in indoor areas. Issues
involved in pesticide use situations range from extremely technical to extremely
emotional. Your involvement at the early stages of the porject with your
expertise in public policy facilitation on environmental issues and strategic
planning skills helped to prevent discord in the group. The experience and
knowledge of the state rule making process you brought with you was a bonus in
that it kept the committee from trying to finalize documents which could only be
forwarded as drafts." Lebelle Hicks Ph.D.DABT, Pesticides Toxicologist, Maine
Board of Pesticides Control